Terms of Service
These terms describe how the Lionsgate Leads website and our roofing lead generation and lead services are provided.
Important notice. This page is provided for general information and transparency. It is not legal advice and does not guarantee compliance with any law. These terms should be reviewed and adapted by a qualified British Columbia lawyer before being relied upon as a final legal agreement.
1. Who we are
Lionsgate Leads (“Lionsgate Leads”, “we”, “us”) is a business-to-business marketing company operating from British Columbia, Canada. We provide lead generation and lead services to roofing contractors in Canada and the United States. You can reach us at ethan@lionsgateleads.com.
2. Acceptance of these terms
By accessing this website, submitting a form, or engaging our services, you agree to these terms. If you do not agree, please do not use the website or our services. If you accept on behalf of a company, you confirm you are authorised to do so.
3. Business-to-business services
Our services are offered to businesses, not consumers. Nothing on this website is an offer of employment, franchise, partnership, joint venture or agency relationship.
4. Definitions
Lead means contact information and stated interest submitted by a homeowner or property owner. Qualified homeowner inquiry means a lead that has passed our screening criteria, such as ownership, service-area location, roofing concern and stated timeline. Lead means a scheduled time at which a homeowner has agreed to meet or speak with a contractor. Contractor means the roofing company receiving our services. A lead is an opportunity to meet a homeowner. It is not a sale, a signed contract, or any assurance that the homeowner will purchase roofing services.
5. Scope of services
Services, deliverables, territories, volume targets, fees and term are set out in the written agreement or order form signed between Lionsgate Leads and your company. Where this website and a signed agreement conflict, the signed agreement governs.
6. Territory exclusivity
Where a written agreement grants territory exclusivity, it means that leads generated by us in the defined territory and service category are delivered only to your company for the duration of the agreement. Exclusivity does not prevent other roofing companies from advertising, competing or contacting homeowners through their own channels.
7. Lead availability and no guarantee of results
Lead and lead availability varies with market demand, seasonality, weather, competition, advertising platform conditions, pricing, contractor capacity and homeowner behaviour. We do not guarantee lead volume, lead volume, delivery timeframes, close rates, revenue, return on investment or any specific business outcome. Any figures or ranges discussed are estimates for planning purposes only.
8. Lead qualification limitations
We apply reasonable screening based on information homeowners provide. We cannot verify every statement a homeowner makes, and homeowners may change their mind, reschedule or become unreachable. Screening reduces, but does not eliminate, unqualified or unresponsive contacts.
9. Contractor responsibilities
You are responsible for contacting and following up with every lead and lead promptly, for your own sales process, quoting and workmanship, and for holding all licences, permits, bonding and insurance required in each jurisdiction where you operate. You are responsible for complying with applicable laws on marketing, telephone and electronic communications (including Canada’s anti-spam legislation and equivalent U.S. rules), privacy, consumer protection, and roofing and construction regulation.
10. Third-party platforms and service providers
Our services depend on third-party platforms and providers, including advertising networks, hosting, communications, analytics and scheduling tools. Their availability, policies, pricing and rules can change without notice and are outside our control. We are not responsible for interruptions, account actions or performance changes caused by third parties.
11. Fees, payment and taxes
Fees, billing frequency and payment method are set out in your agreement. Unless stated otherwise, fees are payable in advance and are non-refundable once services for the billing period have been delivered. You are responsible for all applicable taxes, including GST/PST or equivalent sales taxes. Late payment may result in suspension of services.
12. Chargebacks and disputes
If you dispute an invoice, contact us in writing before initiating a chargeback so the issue can be reviewed. Initiating a chargeback for services already delivered may result in immediate suspension or termination and recovery of reasonable costs.
13. Cancellation, suspension and termination
Either party may cancel in accordance with the notice period in the signed agreement. We may suspend or terminate services immediately for non-payment, misuse of leads or leads, unlawful conduct, misrepresentation, or conduct that harms homeowners, our platforms or our reputation. On termination, campaign assets and accounts we own or operate remain ours unless otherwise agreed in writing.
14. Acceptable use of leads and leads
Leads and leads are provided for your own roofing services only. You must not resell, share, transfer or redistribute homeowner information, use it for unrelated marketing, or contact homeowners in a deceptive, harassing or non-compliant manner.
15. Intellectual property
This website and its content, branding, copy, design, graphics and software are owned by Lionsgate Leads or our licensors and are protected by applicable intellectual property laws. You may not copy, reproduce or create derivative works without written permission. Any licence granted to campaign creative is set out in your agreement.
16. Confidentiality
Each party will keep the other’s non-public business information confidential and use it only to perform or receive the services, except where disclosure is required by law.
17. Disclaimer of warranties
To the maximum extent permitted by law, this website and our services are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the website will be uninterrupted, secure or error-free.
18. Limitation of liability
To the maximum extent permitted by law, Lionsgate Leads is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business opportunity or loss of data, arising from the website or the services. Our total aggregate liability for any claim is limited to the fees you paid to us in the three months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
19. Indemnification
You agree to indemnify and hold harmless Lionsgate Leads and its personnel from claims, damages, losses and reasonable legal costs arising from your use of leads or leads, your services performed for homeowners, your marketing or communications, or your breach of these terms or applicable law.
20. Force majeure
Neither party is liable for delay or failure to perform caused by events beyond reasonable control, including natural events, severe weather, utility or platform outages, labour disruption, cyber incidents, or acts of government.
21. Third-party links
This website may link to third-party websites. We do not control and are not responsible for their content, products, privacy practices or availability.
22. Changes to services and to these terms
We may modify, improve or discontinue features of the website or elements of our services. We may also update these terms from time to time; the version posted on this page is the current one, and continued use after an update constitutes acceptance.
23. Governing law and dispute resolution
These terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada. The parties will first attempt to resolve any dispute in good faith through direct discussion. If that fails, the parties submit to the exclusive jurisdiction of the courts of British Columbia, unless the signed agreement provides for arbitration or mediation.
24. Contact
Questions about these terms? Email ethan@lionsgateleads.com. See also our Privacy Policy.